Frequently Asked Questions

Q. What version of the Bible is The Word of Promise recorded in?
A. The Word of Promise is recorded using the New King James version of the Bible


Q. Is this an adaptation of the Bible or is this a word-for-word translation?
A. This is a word-for-word translation, only minor references to the character speaking were not recorded if the character had already been recognized (ex. And Paul said…)


Q. Will The Word of Promise be available in other translations?
A. At the moment there are no plans to offer the Word of Promise in other translations but is under consideration for future products.


Q. I have read that Richard Dreyfuss is playing Moses in the New Testament. How is this possible? Isn’t Moses in the Old Testament?
A. Yes, Richard Dreyfuss will play the character of Moses in the Old Testament and where Moses is quoted in the New Testament he is featured. For example listen to Hebrews 12:21.


Q. If I download the New Testament how much hard drive space will I need to store the entire recording?
A. How much hard drive space is needed for each download. NT – 2.5 GB, OT - 3.57 GB, FB - 6.07


Q. Do I have to download the entire NT all at once?
A. No, you can download a chapter/book...until the entire NT, OT and FB purchase is downloaded.


Q. Is the Behind the Scenes DVD available for download?
A. Yes this is actually a bonus feature when you purchase the download from our site. Not available on any other site. We also include the bonus song from Michael W. Smith called “The Promise” written specifically for this project.


Q. What does it mean when it says “Exceeded Limit” beside a chapter in the download area?
A. That means that you have downloaded this file and have exceeded your available downloads for this file. If you received this in error please contact us at sales@SEIzoom.com.


Q. Is The Word of Promise.com a secure site?
A.
Yes the site is secured for credit card transactions and is serviced through Wells Fargo. You will see an icon as you check out that signifies this is secured through SSL.


Q. Why aren't my downloads working?
A.
If you experience problems with your downloads it may be necessary to adjust your anti-virus software and/or security firewall to allow downloads from this site.